Privacy & Policy

We suggest You go through our policies carefully, and keep visiting for updates.

Privacy Policy

The Information Technology Act of 2000 and the rules it formed, as well as the revised provisions in different legislation relating to electronic documents and records as a result of the Information Technology Act 2000, have created this Privacy Policy as an electronic record in the form of an electronic contract. There is no need for a written, digital, or electronic signature on this privacy policy between you and Soul Communications Pvt Ltd. (both terms defined below), this Privacy Policy is a binding contract.

The Information Technology Act of 2000's Rules for Sensitive Personal Data and Information Security, published in 2011, govern information technology, require the publication of the Privacy Policy for the collection, use, storage, and transfer of sensitive personal data or information, and this document is published in accordance with those provisions.

Read our privacy policy completely before proceeding. By using the website and mobile application, you signify that you have read, understand, and agree to this privacy statement. Please refrain from using this website and mobile application if you do not agree with the conditions of this privacy statement.

By providing us with your information or by using the services made available by the Website & Mobile Application, you hereby consent to our collection, storage, processing, and transfer of all of Your Personal Information and Non-Personal Information in accordance with the terms of this Privacy Policy. You also agree that the gathering, using, storing, and transferring of your information won't cause you harm or anyone else to profit illegally.

User Information

You must register in order to utilize some services on our website and mobile application. This information includes a) your name; b) your email address; c) your sex; d) your age; e) your PIN code; j) your password; and/or f) your occupation, interests, and similar information. We are able to make improvements to our sites and give you the best user-friendly experience with mobile applications also. Thanks to the information provided by you. All necessary information is service-specific, and we reserve the right to use the aforementioned user information to operate, manage, improve, and safeguard our services, including our advertising services, as well as to create new services. If the material is publicly accessible in the public domain, provided in accordance with the Right to Material Act of 2005 or any other currently in effect law, it will not be regarded as sensitive.


We may use "cookies" or other similar electronic instruments to gather data in order to provide each visitor a special, random number as a User Identification (User ID) and better understand their unique interests using the Identified Computer. This will improve the responsiveness of the site & mobile application for our users. Even if we set a cookie on your computer, we won't be able to identify you until you willingly do so (by signing up, for instance). Only data you provide—for instance, when you request to associate with us —can be used to identify you personally in cookies. Cookies are unable to read data from your hard drive. If you click on one of our advertisers' adverts, your browser might also receive one of their own cookies, a procedure that we have no control over. When you visit our website, our web servers automatically record a few details about your computer's Internet connection, including your IP address (Your IP address is a number that helps Internet-connected devices know to relay data, such as the web pages you view, to you). You cannot be personally identified by your IP address. We use this information to fulfill your requests for our web pages, to better understand the interests of our users, to monitor site traffic, and to share with advertising the regions from which our visitors originate on our website or mobile application.

Link to the other sites

Our policy discloses the privacy practices for our own website & mobile application only. Our website & mobile application provides links to other websites also that are beyond our control. You agree not to hold us liable or accountable in any manner for how you use these sites.

Information Sharing

In the following specific instances, we may disclose sensitive personal information to any third party without first getting the user's consent: (a) When disclosure is requested or mandated by law, a court, a governmental agency, or other authority, in order to verify identify, prevent, detect, or investigate an incident—including one using computers—or to prosecute and punish offenders. These disclosures are disclosed in the good faith belief that they are reasonably required for upholding the terms of this Agreement and for compliance with all relevant laws and regulations. (b) In order to process personal information on our behalf, we propose to communicate this information with our group companies and the officers and staff of those organizations. We also make sure that the individuals who receive this information consent to its processing in accordance with our instructions, this Privacy Statement, and any other applicable confidentiality and security measures.

Information Security

We put the required security measures in place to prevent unauthorized access to, as well as unauthorized data change, disclosure, or destruction. To prevent unauthorized access to the systems where we store personal data, security measures such as appropriate physical security and encryption are used, as well as internal audits of our data collection, storage, and processing practices. All information gathered through our website and mobile application is securely stored in our controlled database. The database is maintained on firewall-protected servers with password-protected access. No system is impenetrable, notwithstanding the efficiency of our security measures.

Neither the security of our database nor the safety of the data you provide when sending it to us over the Internet can be guaranteed by us. Of course, anyone with Internet access can access whatever information you submit in a posting to a discussion forum. The internet, however, is a medium that constantly changes. We could occasionally update our privacy statement to reflect upcoming changes that will be required. Naturally, regardless of what the new policy may be, we will always utilize any information we acquire in accordance with the policy under which it was collected.

Grievance Redressal

Redressal Mechanism: Any complaints, abuse, or concerns regarding material, comments, or violations of these terms should be reported right away to the authorized grievance officer, who is listed below. The complaint should be made in writing or by email that is signed with an electronic signature and sent to from 9:30 AM to 6:30 PM to help resolve your query. Level 2: If you are not satisfied with the Level 1 resolution, please write to Nodal Officer, Customer Grievance, MR. SHELENDRA at Level 3:If you are not satisfied with Level 2 escalation, please write to Grievance Officer, Customer Grievance, MR. MAHENDRA at .Soul Communications Pvt Ltd. 15/2, 1st Floor, Shivaji Marg, Nazafgarh Road, Moti Nagar, New Delhi-110015 Email: Help Line:+91 9999239239